FAQ

Can 2D/3D data be downloaded from the website?: You cannot download from the homepage. Please contact our sales representative.
Is it possible to issue a certificate of non-applicability?: Can be issued. Please contact our sales
representative.
Where can I buy samples? How many can I buy?: You can buy it. We are a distributor.
If you are considering purchasing or do not know where to purchase, please contact our sales representative.
Do you sell crimp applicators?: We are selling. If you are considering purchasing an applicator, please contact our sales representative .
Is it possible to check and search for an applicator that matches the terminal?: Terminal/Applicator chart (155KB)

I have lost the instruction manual. Is it possible to reissue?: We will correspond for a fee. Please contact our sales representative with the required model and serial number.
Can you send me a parts list (configuration table)?: Please refer to the instruction manual for crimping machines. If you do not have the instruction manual, we will charge for it. Please contact our sales representative with the required model and serial number.
We will send you the applicator. Please contact our sales representative with the applicator drawing number.
Is it possible to issue a certificate of non-applicability?: Can be issued. Please contact our sales representative.
I would like to see a crimping machine demonstration machine.: Please contact our sales representative about your desired model.
Is there a crimping machine that can attach applicators made by other companies?: Both semi-automatic terminals crimping machines and fully automatic terminal crimping machines have conversion kits that can be equipped with genuine applicators from each terminal manufacturer.

I have lost the instruction manual. Is it possible to reissue?: We will correspond to a fee. Please contact our sales representative with the required model and serial number.
Please note that we may not be able to sell discontinued models or old machines.
Can pressed products be manufactured with special specifications other than standard machines?: We accept production with special specifications.
We respond to customers’ requests from simple tap alterations, table size changes to operating conditions, and peripheral device installation.
For details, please contact our sales representative.
I am considering purchasing precision vise and precision press products. Can I purchase them directly?: We do not sell precision vise-related products, chamfering machines, or press products directly.
Please contact the machine tool trading company near you or the one you are associated with.
If you have any questions, please contact us.
Can I download the outline drawing and DXF data from the website?: You cannot download it from the homepage. Please contact our sales representative .
Is it possible to issue a certificate of non-applicability?: Can be issued. Please contact our sales representative .

Please tell me how to prevent stainless steel products from rusting.: JAM original stainless steel is very effective for rust prevention, but if sludge such as iron powder remains attached to the vise, it may cause rust.
We recommend that you clean it frequently after use.
There are many stainless steel products. Can you get to the magnet?: JAM stainless steel products come with magnets.
It can be mounted on a magnet table such as a polishing machine.
If I purchase two or more precision vices, can I use them with parallel specifications?: JAM Precision Vise is accurate for each individual item.
Therefore, even if you purchase multiple units, they are not parallel specifications.
If you purchase two or more units and use them side by side, we recommend the parallel specification (paid).
Do you manufacture precision vise products and original jigs?: Please contact our sales representative for additional machining of precision vise taps, changing dimensions, and jig manufacturing.
I am considering purchasing precision vise and precision press products. Can I purchase them directly?: Precision vise-related products, chamfering machines, and press products are not sold directly.
Please contact the machine tool trading company near you or the one you are associated with.
If you have any questions , please contact us.

The motor does not rotate even when the power switch of Super Cut CC02 is turned on.: The ON/OFF switch may be defective. The switch needs to be replaced. Please contact
our sales representative .
Can I purchase parts for the ON/OFF switch for Super Cut CC02?: You can buy.
Please contact the machine tool trading company near you or the one you are associated with.
Switch for CC02 Product code 4T901362
It is a replacement blade for Super Cut CC02, and it is specified as JC2536-H in the product. Is it the same as the replacement blade model: JC2536?: Are the same. Please purchase the JC2536.
Note) Currently, 3 types of coated products are available in addition to JC2536. (JC2536-S, JC2536-G, JC253-A) For
details, see the product catalog ( Chamfering machine general catalog) .
The plating on the V guide table of Super Cut CC02 is peeled off and scratched. Can you repair it?: It will be a part replacement.
Please contact the machine tool trading company near you or the one you are associated with.
V guide unit for CC02 Product code 4T900492
I would like to ask you to repolish the spiral cutter used in the chamfering machine.: It is not repolished. Please purchase a new blade.